Last Updated December 5, 2022
Thank you for your interest in the Locance™ website located at www.locance.com (the "Website"). The Website is owned by Locance, Inc. and operated on behalf of itself and its subsidiary LocationSmart Geolocation LLC (collectively "Locance", "we", "our" or "us").
When we say, “Personal Information,” we mean information that identifies you or can reasonably be linked to you or your household, as defined under applicable law. “Non-Personal Information,” by contrast, has been aggregated or anonymized such that that we are unable to link it to a particular individual or household.
Navigational data. As you browse our Website, we may gather navigational data that shows what pages are visited and how long various features are used. We use this information to interpret, support and analyze users' interest in our products and services; to facilitate and improve use of the Website; to comply with any requirements of law; to serve, or have a third party serve, specialized or relevant advertising content and/or recommendations to you on the Website or on a third party's website; for internal purposes; and to determine any commissions due our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the fulfillment of your requests, and the analysis and support of your use of the Website. We may from time to time supply the owners or operators of third-party sites from which it is possible to link to our Website with information relating to the number of users linking to our Website from their sites. To the extent this information constitutes Personal Information under applicable law, we will handle it in accordance with this Policy.
IP Addresses. When you access the Website, our servers may record your IP address. An IP address is a number that is assigned to your computer when you access the Internet. Typically, an IP address is not Personal Information because many different individuals can access the Internet via the same computer or internet connection. But to the extent an IP address can be associated with a particular individual or household, we will treat it as Personal Information under this Policy. We may use IP addresses for system administration and troubleshooting, ensuring user compliance with our terms of service, investigating security breaches and compiling Non-Personal Information such as how many users visited the Website.
Information We Process To Provide Services To Our Customers
Location Information. In connection with providing services to a customer, we may collect location information and sensor data provided by your mobile or computing device. This information may include, but is not limited to, GPS data (including, but not limited to device latitude/longitude, accuracy, heading, speed, and altitude), cell tower, Wi-Fi access point, or IP address information. We process such information strictly to provide a service requested by our customer.
Device Information. In connection with providing services to a customer, we may receive and record(collect) information about the device you use, including, but not limited to, your cell phone, tablet, PDA computer, personal computer, browser, car, appliances or M2M devices. Such records and information may include, but not be limited to, device-specific information, such as device UDID, device phone number, IP address, cookie information, software and hardware attributes, and the web page(s) you request.
We process such information strictly to provide a service requested by our customer pursuant to the agreement we have with the customer.
We do not collect any directly identifying information about you such as your name, email address or any other contact information, except when you specifically and knowingly provide such information. The Personal Information that you submit is shared only with those people in our organization who need this information to respond to your question or request. Information submitted through any of our online forms maybe collected to ensure technical functionality. It will also be utilized to address any inappropriate use of our Website. We do not save Personal Information to use for other purposes, nor do we provide it to any other organization.
We do not share, rent or sell your Personal Information to third parties, except that we may disclose it to third parties only when we have a good faith belief that such action is reasonably necessary to: (a) satisfy any applicable law, regulation, court order, legal process or enforceable government request, or (b) ensure compliance with applicable terms of service or agreements including investigation of any potential violations, or (c) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.
We have security measures in place in our physical facilities to protect our site from the loss or misuse of information that we have collected. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. While no computer is 100% safe from outside attacks, we believe that the steps we have taken to protect your personal information drastically reduce the likelihood of security problems to a level appropriate to the type of information involved.
In the event that another company acquires all or substantially all of the assets related to the Website, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all user-related information among the assets transferred to the acquiring company. We do not guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
We comply with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet.
The Website is not intended for children under the age of 13. If you are a child under the age of 13, please do not submit any information to the Website. We do not knowingly request or collect personally identifiable information online or offline contact information from users under 13 years old nor do we knowingly use or share personal information of users under 13 years old with third parties.